Administrator Status lost after upgrade to Windows 10

Upgraded to Windows 10 Pro yesterday (The first official public release) from Windows 8.1 Pro.

After upgrading I was having some issues with Outlook not sending e-mail.  During the investigation I noticed that I am no longer listed as "Administrator" in the user account settings and that I cannot change that.  I was Administrator when it was Windows 8.1.

To troubleshoot I have enabled the "Administrator" account and logged into that.  I have other issues there though.  Like many people the Start button, Cortana and basically the whole task bar does not work except for right click on an empty space (Right Click on Start button or Cortana areas does not work).  I figured I would deal with this later and went into the User Accounts control panel to elevate myself to Administrator but It is still greyed out and will not allow me to.

I think if I could "Right Click" on either "control panel" or "User Accounts" and "Run As Administrator" that I might be able to fix it but there is no "Run As Administrator" option for those programs.

Any help much appreciated.  I know there is not a lot of Windows 10 questions from official final release but hopefully someone will have a clue as to how to fix this.

Carl
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jctcomAsked:
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jctcomAuthor Commented:
Update:  I have found a way to supposedly be able to run the Control Panel As Administrator by creating a shortcut on the desktop and then right clicking and selecting "Run As Administrator" but nothing happens when I do that.
rindiCommented:
Since the upgrade itself worked, I'd suggest to download the iso of the windows 10 OS (make sure you get the same version as what is installed, ie home or Pro).

Then use the iso to do a clean install of Windows 10 this time. Burn the iso to DVD and boot your PC from it (or use WinsetupToUSB to make a bootable USB stick from the iso file):

http://www.winsetupfromusb.com/downloads/

I've heard of issues is you download the USB version of Windows 10, but with the iso it has worked, at least for me.

During the installation you may be asked for the key (I got asked twice). just use the "Skip" option when that happens. Your fresh installation should automatically activate without needing any key as it the upgrade you just did activated successfully. A clean installation is always better than an upgrade.
jctcomAuthor Commented:
Update:  Figured out how to run Control Panel as Administrator from the windows\system32 folder.  When I first ran it and went into the "User Accounts" \ "Change Your Account Type" I was already listed as Administrator.  Exited and went back in without Administrator Rights and I wasn't listed as Administrator. Went back in with "Run As Administrator" and Changed to "Standard".  Restarted the computer and right away I knew it worked because I had to put in the Administrator Password for certain startup programs to work.  Went back in with "Run As Administrator" and set it back to Administrator.  Restarted the computer and was back to what it was before.  Went back in to Control Panel both without "Run As Administrator" and without.  I am now again listed as "Standard" user.  But now I can't switch it to "Administrator" even after running as Administrator.  The "Change Account Type Button is greyed out unless the dot is on "Standard".

I think this means that I am somehow an Administrator on this computer.  But I am still having Issues with Outlook with error 0x800CCC13 for sending.

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jctcomAuthor Commented:
YOu may be right.  A full clean installation may be in order.  But it will have to way.  Too many things to backup and not enough time.

Carl
rindiCommented:
I'd have done the backup before the upgrade, things can always go badly...

You should also be able to revert back to your old OS, as Windows 10 upgrade saves your old OS (that's one reason it requires so much space for the installation).
jctcomAuthor Commented:
The more I look at this the more I think it is actually a problem with Outlook 2013.  Though I have tried the repair and the scanpst to no avail.
jctcomAuthor Commented:
Ended up performing a reformat and re-install.  Took less time than trying to find the solution.

Carl
jctcomAuthor Commented:
There was no clear cut solution offered.  Reformatting is not generally what I would call a solution.  But in this case the only one that seemed viable.
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