Chrome Enterprise Uninstall

rmclar14
rmclar14 used Ask the Experts™
on
Hey

We have encoutered a problem when attempting to deploy the lastest release of google chrome  via SCCM as the chrome msi refuses to intall over the top of the existing version. This seems to be due to Chrome being part of the image build so in other words i need to identify a way of completely removing Chrome from the assets and deleting it's associated registry keys, For example with the use of a script

any ideas?

cheers
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Top Expert 2013

Commented:
rmclar14--
Have you tried Control Panel|Programs and Features and uninstalling Google Chrome from there?

Using RevoUninstall might be more likely to get all the Registry entries when you allow step four to run
"C:\Program Files (x86)\VS Revo Group\Revo Uninstaller\Revouninstaller.exe"

Author

Commented:
thanks for your reply jcimarron however i was looking for a solution that could be applied to over 500 assets

Thanks
Top Expert 2016

Commented:
Chrome being part of the image build There will be no uninstall points. One reason why I don't do thick installs. you are going to have to script a removal that removes the registry entries and the program files and other items in the \programdata %appdata% folders.
Why Diversity in Tech Matters

Kesha Williams, certified professional and software developer, explores the imbalance of diversity in the world of technology -- especially when it comes to hiring women. She showcases ways she's making a difference through the Colors of STEM program.

Darren CollinsTech Lead (Windows), Endpoint Device Management Services

Commented:
Hi rmclar14, lets see if more info can help us to help you:

Can I ask what you mean by "the chrome msi refuses to install over the top of the existing version"  ?

What is the exit code returned?  Any errors?

Is this installing / upgrading as SYSTEM or another admin user?

What is the command line you are using to install (or what switches are you piping through)?

Have you checked the Application Event log and looked for errors with the Chrome install package?  What are the errors?

Regards,
Darren.
Commented:
Hi Guys

it looks like the Chrome MSI kept failing to install due to group policy settings.

The following setting had to be set to Enabled

Computer configuration > Administrative Templates > Google > Google Update > Applications >  Google Chrome Binaries

Allow installation

set to enabled

Once this was in place, the google chrome MSI would run to completion

Author

Commented:
Through trial and error, the above registry change solved the issue

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial