Granting "send as" permission to Outlook user with changed AD name ?
Hi,
One of my user in AD has changed her name due to marital caused, therefore her previous AD name was DOMAIN\JJane changed into DOMAIN\JHenderson
The problem started when she got assigned to send email as HR@domain.com, it is not possible no matter what I tried before and wait for more than one week.
I've granted her Send as permission from Exchange Server 2010 SP3 management console Full Access and Full Send As permission, I've checked that in AD Users Account and Computers, her newly renamed AD account has got Send As permission checked.
So how do I enable her to perform Send As from her Outlook 2010 as HR@domain.com email ?
Note: I've tried with other username that hasn't changed, it works after 2 days
FYI:
Exchange Server 2010 SP3 on premise
Outlook 2010 client on Windows 7 desktop
One of my user in AD has changed her name due to marital caused, therefore her previous AD name was DOMAIN\JJane changed into DOMAIN\JHenderson
The problem started when she got assigned to send email as HR@domain.com, it is not possible no matter what I tried before and wait for more than one week.
I've granted her Send as permission from Exchange Server 2010 SP3 management console Full Access and Full Send As permission, I've checked that in AD Users Account and Computers, her newly renamed AD account has got Send As permission checked.
So how do I enable her to perform Send As from her Outlook 2010 as HR@domain.com email ?
Note: I've tried with other username that hasn't changed, it works after 2 days
FYI:
Exchange Server 2010 SP3 on premise
Outlook 2010 client on Windows 7 desktop
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ASKER
ok, which service that I need to restart in which role:
My guess is the Information Store service on Mailbox server role ?
My guess is the Information Store service on Mailbox server role ?
ASKER
which exchange service that I need to restart ? does this cause outage to the rest of the users ?