We have purchased an application from a vendor; but the vendor has a limitation on the required screen-resolution. The minimum screen resolution that is required for the application to be viewed correctly is 1024 x 768. A lot of our users are used to working in 800 x 600 and those employee wear glasses and bifocals and say that changing the resolution to a higher number like 1024 x 768 gives them migraine headaches.
if we keep the resolution at 800 x 600 for those users then they will not be able to see the entire application screen of this new application. Meaning the 'Save' or 'OK' button may be in the lower right hand corner and down below the screen not viewable. What can we do to keep the resolution; but, make the appearance of the programs be larger?
I think there is nothing that we can do. Even if we get a larger screen/monitor the resolution will still force the screen to be viewed in a smaller scale. Any suggestions/thoughts?
The majority of these devices are Windows Embedded WYSE thin clients; but the employees then remote desktop on to a Terminal Server with the same screen resolution.
What is even worse is the same vendor just told us that if we update to a newer version of the same program, then the program will only work in 1280 x 800? That will provide a more small resolution than 1024 x 768 . Any ideas on what can we do?
Should the employees get a different eye prescription?