Reset the windows 10 upgrade tool

I have a PC that failed the hardware check for windows 10 because of an old video card.  (onboard nvidea) The card has been replaced, but the upgrade tool still says the machine cannot be upgraded and calls out the video card (no longer active and disabled in bios) as the reason.

Bill HerdeOwnerAsked:
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JohnBusiness Consultant (Owner)Commented:
I upgraded a ThinkPad T61p with NVidia card. There is no driver update for my card and not all the bits could be install. I have video but no display properties and cannot alter anything. Some machines are just too old to use Windows 10 productively.

Yours may be one such machine if Windows 10 is still barking. You may be able to upgrade from the upgrade site in my article, but the results may be unsatisfactory.

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dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:
What did you replace the onboard video card with?

The upgrade advisor is probably still picking up the onboard video card drivers up.  If you replaced with a non-Nvidia card you can clean out the Nvidia drivers with a tool such as

Read the instructions carefully before starting.

Ideally it'll clean out all of the drivers you don't need and then hopefully the Upgrade advisor should function correctly.  Ideally.
Bill HerdeOwnerAuthor Commented:
Driver cleanout did not help.  It appears that the new card still being and Nvidea is tripping the non-compatible bit. The dumb part is it is still complaining of an Nvidea 7030, while the new card is the G210.

Not wanting to force it per John's post, but that may come in handy for some other machines.
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dbruntonQuid, Me Anxius Sum?  Illegitimi non carborundum.Commented:
The G210 is compatible.  Did you install the Nvidia drivers or the Windows drivers?

Also look at the BIOS and see what options you have for detecting the video card.  If there is an option to force it to use the graphics card slot rather than look at what is in there (and then make the selection) use that choice.
Muhammad Nauman BashirCommented:
Go to C > windows > SoftwareDistribution and delete all the item present  there. Now again run the upgrade tool and it worked for me!
Bill HerdeOwnerAuthor Commented:
the windows drivers are loaded for the G210.
Bios does not have an option to disable, but MSI mobo turns off onboard as soon as it detects a card in PCIe slot.
Clearing information in Software distribution had no effect.
☠ MASQ ☠Commented:
Run an elevated command window and type

schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"

Open in new window

You'll still need to wait 20-40 minutes for the scheduler to re run the appraiser tool

Otherwise it re-runs about every 24-36hrs that the machine is on.  You can also ignore it completely if you're confident your hardware is compatible and just download and run the upgrade within your current operating system.
Just use the Windows 10 download tool to get the proper iso for the version of Windows 10 you are upgrading to, extract that iso and start it's setup program. You don't need the taskbar utility to upgrade. Make sure that you get the correct version that matches the OS you are upgrading from.
JohnBusiness Consultant (Owner)Commented:
You should be able to use the Microsoft Upgrade link - I have done this.
Bill HerdeOwnerAuthor Commented:
After making sure I had a good backup I downloaded the image and ran the upgrade per John's suggestion.  It ran OK, and came up in windows 10 running the MSFT standard adapter.  I then ran the G210 Nvidea installation CD to get the correct (?) driver installed.  It liked it and the PC is doing all the wonderful things a PC is supposed to do.  You know, Facebook, Candy Crush, etc. etc. ad-nauseum.  Back to the neighbor it goes!
JohnBusiness Consultant (Owner)Commented:
@billherde - Thanks for the update and I was happy to help.
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