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Albert WidjajaFlag for Australia

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Secure remote monitoring client with SCCM ?

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I'd like to know if the latest edition of SCCM 2012 R2 support remote assistance and access for the client workstation like vnc ?

Because I'm thinking to replace VNC with the buildin feature that the SCCM can have if any.

Thanks.
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Robin CM
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I'd also like to add that TeamViewer is a great product for remote control/collaborative working, but if you've already got SCCM you might as well use that.
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Hi RobinCM,

No I do not have SCCM but would love to investigate if the remote assistance can be used as builtin feature that is secure and better than VNC to assist my client workstations & Tablet.

is it part ofthe standard SCCM install and can be remotely deployed ?
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So compare with VNC is it similar or different concept ?
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Ah I see, so in my case yes I also need other feature that SCCM can offer.

But for the remote computer preparations, do I need to perform mass deploy of the SCCM remote assistance/Access utility ?

VNC is not secure and not auditable hence my manager ask me to investigate something else more secure and reliable for tablet PC and workstations in remote offices.
ok, one last thing to ask:

Does SCCM remote administration can works when the user is working remotely in overseas with internet conenction only ?

Can I still assist the user without having to use Team Viewer personal edition ?
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Thanks !