I finished setting up my test bed for Lync 2013. Internal access is working fine, however I cannot get external access to work. I am trying to use Microsoft's Remote Connectivity Analyzer to figure out the problem.
- Lync Autodiscover Web Service Remote Connectivity Test: SUCCESSFUL
- Lync Server Remote Connectivity Test: FAILS when using Autodiscover to detect server settings
Testing remote connectivity for user <user> to the Microsoft Lync server.
Specified remote connectivity test(s) to Microsoft Lync server failed. See details below for specific failure reasons.
Elapsed Time: 21508 ms.
Attempting to resolve the host name sip.mydomain in DNS.
The host name resolved successfully.
IP addresses returned: <external IP of accessedge>
Elapsed Time: 139 ms.
Testing TCP port 5061 on host sip.my.domain to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
A network error occurred while communicating with the remote host.
Elapsed Time: 21064 ms.
This same test succeeds when I manually specify server settings to be accessedge.mydomain with the edge port being 443.
My setup is that I have one Standard FE server, One Edge Server, and One RP server using IIS ARR 3.0. Where do I need to start troubleshooting this?