I have an issue where i have a user in a Satellite office who was able to connect to our RDP Server but now when he tries to connect the connection reaches the point of Checking Connection quality and then fails. I have other users who are still connected and can reconnect from the same location with out issue to the Server.
This has come up in the past and I have restarted the Server and then he was able to connect after the restart. The issue has only resurfaced after 3 weeks.
He is able to connect to other Servers in the Main office without any issue from is PC. It would seem that the Server which is denying him access is remembering something about the computer he is failing to connect from.
I do not want to restart the Server for one user and have him connecting to the Server via another Machine as there are specific applications he needs access to on that Server. We have a IP Sec tunnel running between the two offices with 30Mb of bandwidth allocated.
Server is 2012 R2 and Client is Windows 7.
I compared tracert results and compared user settings. Flushed DNS, Restarted, added manual ip entries, changed RDP Settings, restarted RDP Services, changed connection quality.
it is only related to this specific PC, I have also tried other accounts from the same PC that fail. Any other PC works and a restart of the Server does seem to solve the issue for a while.
Any advice at this point will be help full.