Cannot acces admin on q-see qs408 because of forgotten password.

RachelKo
RachelKo used Ask the Experts™
on
Is their a way to reset the forgotten password. Otherwise we cannot access  the main menu to configure the network settings.
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RachelKo

Author

Commented:
how to reset forgotten password on qs408
Systems Administrator
Commented:
Did you register your device? The device must be registered in order to use the password reset.

If you did register the device:

Go to http://qsee.custhelp.com in your web browser

Click Login/Sign up

Enter your support portal credentials then select your device. You should then see a password reset link.
Davis McCarnOwner

Commented:
To reset the password or to perform a factory reset, you have to have the DVR registered with QSee:
https://qsee.custhelp.com/app/answers/detail/a_id/2548/kw/lost%20password%5Cqs408
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Zac HarrisSystems Administrator

Commented:
Thanks for reiterating my point that the device should be registered :)
Marcos_CardosoTechnician

Commented:
You can reset it here: http://bit.ly/resetdvr
Zac HarrisSystems Administrator

Commented:
Solution was provided however the question was abandoned by the author.

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