Low disk space. Wondering what files in C:\Windows are okay to delete.

Hi!

So we have a laptop here, an HP Stream 13, which is a pretty weak laptop, but we're just using it to clock in and out, schedule appointments, etc., so we didn't need a whole lot of power. The problem is, it has a 32gb non-replaceable SSD. I have compared C:\Windows on other computers with the one in this HP Stream, and it seems as if the folder is about 4gb bigger than on my other computer. The HP Stream's C:\Windows folder is about 23.5gb, and the one on my other computer is about 19gb. Any suggestions on what I could delete? I can take screenshots as necessary upon request.

Thanks!
Jason KidmanIT Consultant & CEOAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Mark GalvinManaging Director / Principal ConsultantCommented:
Hi

As per http://blogs.technet.com/b/joscon/archive/2012/01/18/can-you-safely-delete-files-in-the-windir-installer-directory.aspx
Second is the overall idea that you really should not remove items in the Windows directory

I would recommed using Treesize Free to look at what on the C Drive are taking up space.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
pjamCommented:
Little know patch from Windows Update (non security) allowed me to get 7GB back from winsxs folder.  See if you have KB2852386 installed.  If not download it at:
https://support.microsoft.com/en-us/kb/2852386
and run it, it removes obsolete patches and updates similar to what WSUS does during cleanup.  It requires a reboot to actually remove the files.  i think it just marks "Windows Updates" for cleanup and then removes them when you reboot.
0
David KrollCommented:
Check out RidNacs.  It will show you the size of all of your folders.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

NVITCommented:
Also, the hibernation option can use considerable disk space. If you don't use it, turn it off:
1. Open CMD window
2. powercfg /hibernate off
0
Lee W, MVPTechnology and Business Process AdvisorCommented:
What version of Windows?!?!?!
0
Jason KidmanIT Consultant & CEOAuthor Commented:
It is running Windows 8.1 Standard
0
Lee W, MVPTechnology and Business Process AdvisorCommented:
You mean Windows 8.1? There is no "Standard".  Only 8.1, 8.1 Pro, and 8.1 Enterprise.

Have you run Disk Cleanup? And included System files?

To delete files

The following procedure deletes files associated with your user account. You can also use Disk Cleanup to delete system files on your PC.

    To open Disk Cleanup from the desktop, swipe in from the right edge of the screen, tap Settings (or if you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings), tap or click Control Panel, type Admin in the Search box, tap or click Administrative Tools, and then double-tap or double-click Disk Cleanup.

    In the Drives list, choose the drive you want to clean, and then tap or click OK.

    In the Disk Cleanup dialog, select the checkboxes for the file types that you want to delete, tap or click OK, and then tap or click Delete files.

To delete system files

The following procedure deletes system files on your PC. This option, in addition to cleaning up the files associated with your account, allows you to delete previous Windows installations, Windows Defender files, and Windows upgrade log files that you might no longer need.

    To open Disk Cleanup from the desktop, swipe in from the right edge of the screen, tap Settings (or if you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings), tap or click Control Panel, type Admin in the Search box, tap or click Administrative Tools, and then double-tap or double-click Disk Cleanup.

    In the Drives list, tap or click the drive that you want to clean up, and then tap or click OK.

    In the Disk Cleanup dialog box, tap or click Clean up system files. Administrator permission required You might be asked for an admin password or to confirm your choice.

    In the Drives list, choose the drive you want to clean, and then tap or click OK.

    In the Disk Cleanup dialog box, select the checkboxes for the file types you want to delete, tap or click OK, and then tap or click Delete files.

    If you want to free up even more space on your PC, tap or click More Options and choose from the options:

        Programs and Features. Uninstall programs you no longer use. The Size column shows how much space each program uses.

        System Restore and Shadow Copies. Delete all but the most recent restore point on the drive. System Restore uses restore points to return your system files to an earlier point in time. If your PC is running normally, you can save space by deleting the earlier restore points. In some editions of Windows, restore points can include previous versions of files, known as shadow copies, and backup images. These files and images will also be deleted.

http://windows.microsoft.com/en-us/windows/delete-files-using-disk-cleanup#delete-files-using-disk-cleanup=windows-8
0
Jason KidmanIT Consultant & CEOAuthor Commented:
Yes, I have run the Windows preloaded disk cleanup utility. And yes, I meant Windows 8.1, sorry about that haha.
0
Andrew DavisManagerCommented:
as first poster mentioned. Get Tree size free ( https://www.jam-software.com/treesize_free/ ) then run it on both computers to see where the sizes are differing.

Cheers
Andrew
0
Jason KidmanIT Consultant & CEOAuthor Commented:
Thanks for your feedback! I was able to clear up about 1.2GB, which was just enough. I appreciate the input!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.