Crystal Reports 10.0.0.533: Crystal Crashing When Extra Link Added

Hello:

In Crystal Reports 10.0.0.522, when I add more than one table in order to add a link, I get the following error message:
Crystal Reports has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.

In order to add this other table, I created a new USER DSN and added that DSN to the report.

I took the steps called for, from the following URL, but they did not work:

http://community.spiceworks.com/topic/611328-crystal-reports-crashes-when-trying-to-add-or-link-multiple-tables

Specifically, the reg key does not exist on the machine that I'm working on.

I, also, rebooted.  But, that did not solve the problem.

What is the fix, for this, then?

Thank you!

TBSupport
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TBSupportAsked:
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mlmccCommented:
Sounds like you are trying to use multiple data sources.

Crystal doesn't really support that.  It can work but it is not recommended.

mlmcc
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TBSupportAuthor Commented:
Hi mlmcc:

I don't really have a choice.  I'm modifying a report that a customer created a long time ago.  Somehow, the data source name that has been used by the report is one that does not even reference the database that it claims to reference.

For example, the report's DSN references the SQL master database.  Yet, if you go to "Show SQL Query", a totally different database altogether is referenced.  

This is the database that I'm trying to bring into the report through this new DSN.  I'm trying to use this "second" DSN to bring in a new table from that database.  I cannot bring in this table through the "first" DSN that the report has always used.

TBSupport
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TBSupportAuthor Commented:
Hi Again, mlmcc:

I figured it out, based on some research that I did.  It was along the lines of what you mentioned, and I have composed a short document on this as follows:

If Crystal crashes on you because you are trying to add multiple data sources due to, say, trying to add a new table, change the one data source that you have in the report to the new data source using the instructions below:

1.      Change the Datasource Connection:
1.      From the Current Data Source list (the top box), click once on the datasource connection that you want to change.
2.      In the Replace with list (the bottom box), click once on the new datasource connection.
Click Update.


Thanks, for your help!

TBSupport
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