Outlook 2010 - Remove ability to delete emails

mvalpreda
mvalpreda used Ask the Experts™
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Is there a way (GPO preferably) to not allow users to delete emails in Outlook 2010? Customer wants it so a user cannot delete any email whatsoever. Want to remove delete, dragging to trash, etc.

Users are not allowed to use OWA or mobile devices.
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Senior Solution Architect
Most Valuable Expert 2015
Top Expert 2015
Commented:
This cannot be accomplished. The only thing you can do is set a Legal Hold on the mailbox in question. A legal hold will put the email into a hidden folder "purges" folder where it will be kept until the legal hold has been removed.

Outside of that this cannot be accomplished.

Will.
mvalpreda

Author

Commented:
Are Enterprise licenses or Office Pro Plus needed for Legal Hold?
Will SzymkowskiSenior Solution Architect
Most Valuable Expert 2015
Top Expert 2015

Commented:
Legal Hold or In-Place Hold does require an Enterprise CAL for this to be enabled on a mailbox. The below link outlines all of the features in a table between standard and enterprise.

https://products.office.com/en-us/exchange/microsoft-exchange-server-licensing-licensing-overview?legRedir=true&CorrelationId=bcbf1440-3766-4f10-8613-4c1b4481c756

Will.
mvalpreda

Author

Commented:
Only if I do an in-place archive will I need Office Pro Plus then?
Will SzymkowskiSenior Solution Architect
Most Valuable Expert 2015
Top Expert 2015

Commented:
Where you see In-Place Archive you will see another (!) beside it. It will have a "learn more" link. Click that link and it will provide another table which outlines what versions of outlook are compatible with In-Place Archive.

Will.

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