Terminal Services Issue

I have a client using SBS 2011, Server 2003 running Terminal Services and a mixed bag of thin clients and PCs. And, yes, I know they should get rid of the 2003 box but that's another conversation.

When one of the thin client users logs in, he simply gets a blank screen. This problem is ONLY for one user and occurs even if he logs in via another thin client.

I connected remotely and logged in as this user and got to the desktop, but could not open any applications. All other users are working normally.

Any suggestions?
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If the profile is not important, start over (delete only that profile from c:\documents and settings on the TS server).
If a roaming profile is used, try to delete that also (or just copy away, you can restore it later if it didn't work anyway)
I agree, delete the profile and recreate it.  Sounds like a user profile issue.
johncarulloAuthor Commented:
That was my initial thought. However, will that affect the user's Exchange account? Or is the profile simply recreated upon his next login?
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If you delete the whole profile, the exchange profile will has to be set again.
Don't forget to backup the profile before deleting in case if the user have files and/or email PST archives in it.  Once you delete the profile you will lose it.  When you can, always back what you're about to delete.

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johncarulloAuthor Commented:
Last question. Where in the subdirectory structure is the profile? Or should I simply backup/delete everything for that user starting with the username under Documents and settings?

Thanks for your help.
Indeed, go to Documents and Settings, and copy the whole user folder.
Brian PringleSystems Analyst II, SCM, ERPCommented:
Have you tried renaming his user folder on the server and allowing it to get recreated?
Indeed, renaming the folder has the same effect as backup and removing,
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Windows Server 2003

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