This is exactly why businesses loathe upgrading Word. I have been using Word for 15 years and just upgraded from 2003 to 2013. All in all, the transition has been relatively smooth, but time consuming. However, we have spent four (4) hours trying to insert Page x of y on pages 2, 3 and 4 of the attached letter and have the same footer on every page. I do not know it anyone at Microsoft monitors these forums, but this should be easier.
File is attached. Any help would be very appreciated.