Avatar of pjfromny
pjfromny
 asked on

Start Menu no longer functions Windows 10

I upgraded a Win 7 machine (HP ProBook latop) to Windows 10.  It seemed to work fine.  Last night it applied some updates.  This morning the start menu no longer opens.  When I click on it, the circle spins, and nothing happens.  I cannot type in the taskbar search box either.
Windows 10

Avatar of undefined
Last Comment
pjfromny

8/22/2022 - Mon
McKnife

First thing to try would be a different user to rule out profile corruption.
Wayne88

Does it work when you press the Windows button on the keyboard?

1.  Open up an command prompt or right click on the Start Button and select "Run"
2.  Type "regedit"
3.  Go this key: HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>Advance
4.  Create a new DWORD (32-bit) value, call it "EnableXamlStartMenu"
5.  Restart Explorer​ from task manager or the whole computer
pjfromny

ASKER
I can't add another user.  I can get to the screen to "add someone else to this PC" and the button changes shape when clicked, but nothing happens.

No, it does not open with Windows button.  I added the registry key, and restarted, but same problems.
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck
Wayne88

Try pressing the Windows Logo+C to open the Control Panel or if you can execute a command prompt then simply type "control"

If not then do the ctrl-alt-del then go to File > New Task (RUN) > type "control"
pjfromny

ASKER
I can get to the control panel.  The right click menu on the start button seems to work, at least it opens a menu, so I assume its doing what its supposed to do.  But even when I navigate to "add a new user" nothing happens.

Seems like multiple pieces of Windows are not working.  Is there a "repair" option?
Wayne88

You can try adding a new user in safe mode.

Another easy way out would be to do a system restore to a date before the START button stopped working.
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
pjfromny

ASKER
Was not able to add a user in safe mode.  Used the system restore to an earlier time, and START is back, sort of.  None of the information like recent apps or most used or the tiles is there.  That's not necessarily a big deal, I can recreate it, but don't understand why its gone.

Also, still cannot add a new user.
Wayne88

It's a very odd case.  Did you get any error when trying to add new user?
pjfromny

ASKER
No, no error message.  I can see the gray box with add a new user, and it changes shape when I click on it, but nothing happens.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
ASKER CERTIFIED SOLUTION
McKnife

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
pjfromny

ASKER
I'm sorry, I don't quite know what you mean by mount the ISO.  Download the ISO file, burn it to a CD and run it?
McKnife

Mounting is done by simply doubleclicking the ISO. Then, explorer will show it is mounted just like as if you inserted a dvd. And on that dvd, start the setup file.
pjfromny

ASKER
Thank you.  I am going to close out this question.
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.