Acrobat .pdf form's Submit via email button does not work. I need an alternative solution to getting a form back to us.

I want to put a link to a fillable .pdf form on a web site and when someone fills out the form they click "submit" or "email" and it emails the form back to us.

The button in Acrobat forms is supposed to work like that but it doesn't work at all.  If I open my .pdf form in Acrobat Professional XI and click the "submit" button, it is emailed to me just fine.  In Acrobat Reader nothing happens when you click the "submit" button.  If the .pdf opens in Internet Explorer instead of Reader, same, nothing happens.  It only works when opened in Acrobat Professional, so is unusable for the general public.

Is there any solution to that problem?

The only other option I can think of is to create a standard web form and submit the information to our database and then pull the records up into a form locally (here) to be printed.  They have to be printed and signed here, regardless.  Just having the .pdf emailed to us would have been preferable and easier, but I can do the form->database->form route if I have to.

Thanks for any suggestions.
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Randy DownsOWNERCommented:
Maybe this will help.

If you really need to send the complete filled-in PDF and allow Reader users to fill-in the form, then you'll need additional software running on the server, such as Appligent's FDFMerge (or FDFMergeLite). Otherwise, consider if it really is a requirement. In many cases, having just the data (in FDF) is sufficient since it can easily be imported into a form and saved by the recipient. Normally, when the recipient launches the FDF attachment, the corresponding PDF will load and automatically populate the fields with the data in the FDF.

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megninAuthor Commented:
Thank you, Randy.  It seems that Adobe has retired "FormsCentral" and associated functionality as of July 28 of this year.  I just met with the parties involved and we decided to just provide a link to download the fillable .pdf form and instruct them to print and sign it or to email it to us if they don't have a printer.  They have to physically show up for the workshop anyway and staff here can print it for them if they didn't have a printer.  It's one of those forms we need them to physically sign.
megninAuthor Commented:
Thanks.  Problem solved.  ;-)
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