Where is the installed software located and how to start it

Hi I installed a software: asdm-launcher. But I can not find the icon to start the application in Windows 7. I can find it only in "Program and features" where it can be deleted. If I use search function of the PC, I cannot find it. When I try to reinstall it, it show it is already installed successfully. Anyone can give me suggestion how to start the application ? Thank you
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Roy BeneVP/Director - IT | ISOCommented:
Hi, eemoon:

Dumb question, but I want to be clear before proceeding with any further suggestions - Can you find the install directory 'C:\Program Files (x86)\Cisco Systems\ASDM?'
Joe Winograd, Fellow&MVEDeveloperCommented:
I don't use that program, but based on some web research it seems that a proper installation of the software should result in a shortcut on the desktop and in the Start menu, the latter likely in a program group beginning with the name Cisco or ASDM. If it's not there, go back into Programs and Features, where you said it shows up. Right click on the column headers, select More... from the context menu, and tick Location. This will add a column showing the folder where the program is installed. Go to that folder in Windows/File Explorer (or whatever file manager you use), find the EXE file, right click on it, and select Create shortcut. It will say that it can't create it there and ask if you want it on the desktop instead — say YES. Then do whatever you want with the shortcut, such as leave it on the desktop and/or put it in the Start menu and/or pin it to the taskbar, etc. Regards, Joe
Roy BeneVP/Director - IT | ISOCommented:
Or you could just go to the directory on the firewall where you downloaded ASDM from, assuming you used the web interface, and click on 'Run ASDM'. I will say there are a lot of Java woes associated with it. Chrome tends to be the best browser for ASDM in my experience.
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eemoonAuthor Commented:
Thank you for your reply.
@roycbene, it has C:\Program Files (x86)\Cisco Systems\ASDM, but under the ASDM folder, there are some files there, but do not have ASDM file for me to start. Please see picture in attachment
Joe Winograd, Fellow&MVEDeveloperCommented:
Starting in <C:\Program Files (x86)\Cisco Systems\ASDM>, do a search for *.exe (include subfolders in the search). Any hits?
eemoonAuthor Commented:
I did search with *.exe. but I did not get asdm. In windows7, it does not have "include subfolders in the search"
Roy BeneVP/Director - IT | ISOCommented:
Have you tried going to the ASDM page on the firewall web interface and clicking on 'Run ASDM'?
Joe Winograd, Fellow&MVEDeveloperCommented:
Sorry...I never use the Windows built-in Search feature (or Windows Explorer — I use a third-party file manager that has its own search function). But I just used Windows Explorer in W7 to go to a folder in <C:\Program Files (x86)> and used its Search box to do a search for *.exe. It showed all of the EXE files in all of the subfolders. So when you do that in <C:\Program Files (x86)\Cisco Systems\ASDM>, do any EXE files show up? If so, could one of them be what you're looking for, even if it isn't called ASDM.exe?
Roy BeneVP/Director - IT | ISOCommented:
Where did you download the software from? Cisco has a built in downloader for the software, as well as the ability to run it directly from the web interface. If you click on Run ASDM, does it run? If it runs, then it's installed. I can also give you some command lines to run it, if you'd prefer to do it through CLI.

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eemoonAuthor Commented:
It work now. The issue is the installation did not create short-cut on the desktop. In fact, we can see there is file named assdm-launcher in that folder. clicking this file in ASDM folder can start the ASDM. This maybe a java issue because we can see in that attachment that show the file (asdm-launcher)' icon is java icon, instead of asdm icon. i do not know why
Joe Winograd, Fellow&MVEDeveloperCommented:
> The issue is the installation did not create short-cut on the desk. In fact, we can see there is file named assdm-launcher in that folder.

Exactly as I suspected!  Glad you found it. Now you can right-click on it and select Create shortcut. Windows will say that it can't create the shortcut and ask if you want it on the desktop:

cannot place shortcut on desktop
Click OK and you will now have the shortcut on your desktop. You may leave it on the desktop and/or put it on the Start menu and/or pin it to the taskbar — or put it wherever you want. Regards, Joe
Roy BeneVP/Director - IT | ISOCommented:
GREAT job, eemoon! Very glad you found it. I can tell you from my experience that ASDM launcher has a LOT of java issues. CLI is honestly the best way to go and is worth learning if you're not familiar with it. It'll save you a lot of headaches. :)
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