I just purchased a 4.5" 1080P Outdoor PTZ IP camera with 20x optical zoom. I am NOT any sort of expert on this. The camera came with the standard CAT6 connector and a 12v power plug. In my short experience with surveillance systems I have never had to use the power connector. I simply use POE and it has worked fine. This particular cam is not performing the same way, DC power wise. The POE switch does not light up when this cam is plugged it. I MUST use the 12 volt connector. I asked the manufacturer about this and he went in to detail way above me that supposedly details a "difference in protocol" between Chinese cameras and U.S.A. cameras. Does this make any sense to anyone? I can wire the CAT6 connectors anyway they want me to but I really do not want to run an additional 12 volt cable when I just finished fishing the CAT6 through. Can anyone shed some light on this for me?
PT-PTZ1384XM-L is the only number on the cam that might be a model number. NETCAT appears to be the brand name