Using 56K modem as POS Caller ID system

Hello,

I want to be able to get the caller ID of incoming calls and pass it along to my CRM (via an API call)..

An example would be using this device:
http://www.amazon.com/Neewer-Chipset-External-Supports-Microsoft/dp/B004I0DKE6/ref=sr_1_11?ie=UTF8&qid=1438898359&sr=8-11&keywords=usb+56k+modem+caller+id

My question is, is there any easy way to hook on to incoming call events from this or other modems alike so I can intercept the caller ID on incoming calls and make an HTTP request with the caller ID. I have Automate 7 installed...
MarkProgrammerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David Johnson, CD, MVPOwnerCommented:
first your modem has to support caller-id, most don't
MarkProgrammerAuthor Commented:
I verified this one does but either way .. Of course
marsiliesCommented:
I found this software called CallClerk for getting Caller ID information from a modem:
http://www.callclerk.com/index.html

This feature of it looks like what you want
run other software programs or batch files when a call is received >> supports passing multiple arguments such as caller id name and caller id number


I also found this UK hardware device that exposes the CallerID info via a virtual serial port, although you'd need to buy or write you own software to grab that info.
http://www.crucible-technologies.co.uk/products/WEB-COMET
marsiliesCommented:
Another software option, IdentaPop Pro

http://www.identafone.com/poppro.html
Pass Caller ID to External Program or URL such as Salesforce.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
MarkProgrammerAuthor Commented:
Perfect, thanks
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.