Using 56K modem as POS Caller ID system


I want to be able to get the caller ID of incoming calls and pass it along to my CRM (via an API call)..

An example would be using this device:

My question is, is there any easy way to hook on to incoming call events from this or other modems alike so I can intercept the caller ID on incoming calls and make an HTTP request with the caller ID. I have Automate 7 installed...
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David Johnson, CD, MVPOwnerCommented:
first your modem has to support caller-id, most don't
MarkProgrammerAuthor Commented:
I verified this one does but either way .. Of course
I found this software called CallClerk for getting Caller ID information from a modem:

This feature of it looks like what you want
run other software programs or batch files when a call is received >> supports passing multiple arguments such as caller id name and caller id number

I also found this UK hardware device that exposes the CallerID info via a virtual serial port, although you'd need to buy or write you own software to grab that info.
Another software option, IdentaPop Pro
Pass Caller ID to External Program or URL such as Salesforce.

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MarkProgrammerAuthor Commented:
Perfect, thanks
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