asked on

Using 56K modem as POS Caller ID system

Hello,

I want to be able to get the caller ID of incoming calls and pass it along to my CRM (via an API call)..

An example would be using this device:
http://www.amazon.com/Neewer-Chipset-External-Supports-Microsoft/dp/B004I0DKE6/ref=sr_1_11?ie=UTF8&qid=1438898359&sr=8-11&keywords=usb+56k+modem+caller+id

My question is, is there any easy way to hook on to incoming call events from this or other modems alike so I can intercept the caller ID on incoming calls and make an HTTP request with the caller ID. I have Automate 7 installed...

David Johnson, CD

first your modem has to support caller-id, most don't

Mark

ASKER

I verified this one does but either way .. Of course

marsilies

I found this software called CallClerk for getting Caller ID information from a modem:
http://www.callclerk.com/index.html

This feature of it looks like what you want

run other software programs or batch files when a call is received >> supports passing multiple arguments such as caller id name and caller id number

I also found this UK hardware device that exposes the CallerID info via a virtual serial port, although you'd need to buy or write you own software to grab that info.
http://www.crucible-technologies.co.uk/products/WEB-COMET

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marsilies

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Mark

ASKER

Perfect, thanks