asked on

vss error when trying to map drives

I have both a win2k8r2 and 2012 server that gives vss error when trying to map drives, even from cmd prompt net use. in addition to gui

thoughts, fixes?

Scott C

Can you post the exact message you are receiving?

Indyrb

ASKER

actually its trying to run command with emc networker

save -b SQLSAN -l full -o vss*:=off -L \\servername\share\sqlbackup\folder

in event log:
gives error

Source: Networker
Event ID: 1
Level: error

Could not perform a VSS save operation. Could not perform a VSS mapping operation to the shadow volume for \\servername\share\sqlbackup\folder.
The snapshot might not be created for \\servername\share\sqlbackup\folder

The process is started via a batch script, it does NOT work on win2K8 or 2012.
It worked in 2k3 environment

Indyrb

ASKER

I tried removing the VMware vss provider
Volume Shadow Copy Services Support using vmtools/ modify and x on Volume Shadow Copy Services Support

also tried

1.Delete the "VSS" folder from <volume>:\Program Files\VMware\VMware Tools\Drivers
2.Delete the VMware Snapshot Provider service from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vmvss
3.Delete the VMware Snapshot Provider {564d7761-7265-2056-5353-2050726f7669} from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers
4.Reboot the guest machine (required).

but error persists

Indyrb

ASKER

tried interactive (uninstall of VMware vss)
reboot and retry and it failed

its emc legato

ASKER CERTIFIED SOLUTION

Indyrb

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Indyrb

ASKER

I figured it out on my own