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Redirects are done in the IIS application virtual directory. You would use something like an HTML tag to do a redirect. <br />
<br />
CNAME records are just a DNS alias that points to a server. Redirects happen at the applicaiton layer.<br />
<br />
Will.
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Redirects are done in the IIS application virtual directory. You would use something like an HTML tag to do a redirect.

CNAME records are just a DNS alias that points to a server. Redirects happen at the applicaiton layer.

Will.

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paulmacd thanks it worked however everything is redirecting now including <a href="http://www.ourwebsite.com?" rel="ugc">www.ourwebsite.com?</a>
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paulmacd thanks it worked however everything is redirecting now including www.ourwebsite.com? [http://www.ourwebsite.com?]

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Hmm. &nbsp;You created a virtual directory under your domain name (<a href="http://www.ourdomain.com/" rel="ugc">http://www.ourdomain.com/</a><i>virtualdirectory</i>), pointed the virtual directory toward the remote site, but the whole site is being redirected?<br />
<br />
Are you <u>sure</u> you didn't go into DNS and point <i>ourdomain.com</i> to the IP address for <i>longurlatourticketingsyste<wbr />m.com</i>?
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Hmm.  You created a virtual directory under your domain name (http://www.ourdomain.com/ [http://www.ourdomain.com/]virtualdirectory), pointed the virtual directory toward the remote site, but the whole site is being redirected?

Are you sure you didn't go into DNS and point ourdomain.com to the IP address for longurlatourticketingsystem.com?

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Thanks Paulmac it was a simple mistake on our end your suggestion worked!
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Thanks Paulmac it was a simple mistake on our end your suggestion worked!

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Hello hope this is a simple one<br />
<br />
We have a helpdesk portal site hosted at a long URL for our clients<br />
<br />
To simplify we want to have an extension of our domain redirect seamlessly to that link.<br />
<br />
For example:<br />
<br />
<a href="http://www.ourdomain.com/support" rel="ugc">www.ourdomain.com/support</a><br />
<br />
will in turn redirect to &nbsp; &nbsp; <a href="http://longurlatourticketingsystem.com" rel="ugc">http://longurlatourticketingsystem.com</a><br />
<br />
Is this done in DNS or IIS and how so?<br />
Thanks!
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Hello hope this is a simple one

We have a helpdesk portal site hosted at a long URL for our clients

To simplify we want to have an extension of our domain redirect seamlessly to that link.

For example:

www.ourdomain.com/support

will in turn redirect to     http://longurlatourticketingsystem.com

Is this done in DNS or IIS and how so?
Thanks!

DNS redirect

The Domain Name System (DNS) is a hierarchical, globally distributed system responsible for associating the name of a computer, service or other resource into an IP address for connecting to the Internet or a private network. Most prominently, it translates domain names to the numerical IP addresses needed for the purpose of computer services and devices worldwide.

IIS is Internet Information Services, the web server included with Windows Server operating systems. All current versions are built on a modular architecture; modules can be added or removed individually so that those required for specific functionality are installed. The full installation of IIS includes HTTP, security, content, compression, caching, logging and diagnostics.