On a Windows 7 Dell Inspirion I have a new virus that gives me no clues.
It's a completely white screen that I cannot get past. It happens in both normal and safe mode. The only clue is at the very bottom of the page is dollar amount entry field /box with the phrase <? echo submit ?>. The rest of the screen is completely white. The mouse is active and available. At the top edge is about 1/8 of inch of dark border, probably the bottom of some sort of graphic
There are times when I use ESC or some other key combination, the normal desktop will show and its active. When I try to download a tool it goes back to the white screen and no key combination will remove it. The only effective action is force it off and reboot.
When the machine boots the normal desktop screen shows for 2 seconds and then goes to this white screen.
I have scanned the drive on another good machine with Avast and found nothing. I have run Kapersky Rescue and makes no difference.
Appreciate your help.