internet works in safemode but not in normal mode

Hi, just recently i cant access internet thru firefox and chrome but i can access in safemode no problem and i can also ping sites in normal mode so not a dns issue.  I tried running netsh int ip resetlog.txt in command line but it says "the following helper dll cannot be loaded nshipsec.dll.  Any ideas? thanks
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Ravi AgrawalCommented:
Sounds like something is corrupt at the OS level.

First I would reset everything in the Browser. Control Panel / Internet Options / Last Tab sheet (Advanced) / Reset button.

If that fails, then

Run sfc /scannow from the Run Dialog Box.

Then try running the netshell command.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Don ThomsonCommented:
First - check and see if the network connection is using a Dynamic IP or a Static one. If it's static then I suspect that your Gateway or DNS may be wrong.

Also - check your Hosts file and see if there is anything in it.

If Firefox and Chrome cannot connect but I.E.  can, I would uninstall FF and Chrome and run malwarebytes.  Then Reinstall FF and Chrome
dankyle67Author Commented:
I already did the browser resets but no luck and so i ran the sfc and it reported that there were some corrupt windows components but wasnt able to fix.
Ravi AgrawalCommented:
I would first scan for malware. If it comes up clean, then a Repair install of Windows is the only way to go.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Internet Protocols

From novice to tech pro — start learning today.