HD recognized but can not be accessed

My laptop died  and I took my HD out of my computer. When I plug it in externally to my laptop it recognizes the drivers but I cannot access any information

Please help,

Thank you
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Scott CSenior EngineerCommented:
Try connecting the drive to another computer.

You can also try booting with a Knoppix "Live" distro to see if you can access your information.


If you don't have a backup of your data, you might need to have a professional try to do the data recovery on the HD if it is that important to you.

Make sure you choose one that you only have to pay if they recover data.
noxchoGlobal Support CoordinatorCommented:
Where are you trying to access it? Slaved to another machine?
Can you take a screen shot of Windows Disk Management of the machine where you are trying to access this drive on?
There are two possible issues:
1)The drive is not initialized or cannot be initialized
2)The file structure needs ownership of the current user.
But with requested screen shot I can give you more detailed help.
Scott CSenior EngineerCommented:
Does the drive make any noises when power is applied to it?  Is there a clicking or can you hear the drive motor spin up?
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

avib27Author Commented:
avib27Author Commented:
your right there is some small clicking noises
noxchoGlobal Support CoordinatorCommented:
So, it is issue 1 then. You need to initialize the drive first. There is no other way.
Right click on the drive - select Initialize. Once it is done - you will have an empty drive. But no panic.
Run a tool called GetDataBack from www.runtime.org to recover the data.
Or you can try Partition Recovery and scan with it the drive - http://www.easeus.com/partition-recovery/
It should help you to restore the partition after initializing the drive.
avib27Author Commented:
it says there is an error when I tried to initialize it..
noxchoGlobal Support CoordinatorCommented:
Is it connected internally or through some USB dock?
It could be that your drive is bad. And if you need the data really then let the professional services recover the data for you. This will cost you $$$$.
avib27Author Commented:
noxchoGlobal Support CoordinatorCommented:
Yes. The drive is damaged. If it is clicking then it has heads failed. Stop trying to use it if you really need the data. Let the service like Ontrack or Gillware do the recovery.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Laptops Notebooks

From novice to tech pro — start learning today.