exchange 2010

User wants to cancel an email sent from the email account: fernandoalfaro@ecobici.com.mx, The subject of the email says: importante
If it's not possible he wants to know the IP of the computer where this was sent, or if there is a way to track down from where the email was sent.
pramod1Asked:
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Scott CSenior EngineerCommented:
If the "recall" option doesn't work then no, there isn't a way to cancel it.

Unless the email was sent from a machine that didn't have connectivity, then it would be in either the "Outbox" or "drafts".  It can be deleted from there unless the computer is connected to the network.

The easiest way to track a message is to get the header of the message and analyze it here.

https://testconnectivity.microsoft.com/

Go to "Message Analyzer" put the header into the box, then analyze it.

From there you can look at Message Tracking logs to see if you can get more detail.

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Wayne88Commented:
If the email was sent to someone outside of the organization then there is no way to recall it.  Recall only works for internal email.  Is it internal or external?
pramod1Author Commented:
but can we find the IP of the computer from where the message was sent.
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Wayne88Commented:
If you use the message tracking then you can.  Or use Exchange Management Shell you should be able to.   See the #4 where it will provide client IP address.

http://blogs.technet.com/b/exchange/archive/2008/12/01/3406581.aspx
David Johnson, CD, MVPOwnerCommented:
You would need the message and then analyse the message headers
Wayne88Commented:
Sorry, is the source internal?  If so then use message tracking.  If it came from an external sender then you will need to analyze the email header as David Johnson said.
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