Need change "file dialogue" box defaults

The system is Windows XP.  User reports that files appear in the file dialog box differently than used to.  Right clicking and adjusting sorting options fixes the problem for that occurrence.  The next time file dialogue box appears the same process is required.  This happens in all programs except for Microsoft Office.  Thanks in advance.
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Paul MacDonaldDirector, Information SystemsCommented:
The file dialog will be a standard Windows control.  I'd expect that - in order to change the way files are displayed permanently - you'll have to open a Windows Explorer window, set the desired display features, go to Tools -> Folder Options, select the View tab, click "Apply to Folders".  That should change the setting in all dialogs.
1namylnAuthor Commented:
Thanks Paul.  I will try that and repost.
1namylnAuthor Commented:
Folder options doesn't allow for sorting by date, name, etc.
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Paul MacDonaldDirector, Information SystemsCommented:
Do the sorting in the Windows Explorer window.  Use the Folder Options dialog to "Apply to All Folders" so the sort order remains universal.
1namylnAuthor Commented:
The dialogue box above was from within explorer when I click tools option, etc.  I'm sorry. I'm not understanding.
Paul MacDonaldDirector, Information SystemsCommented:
No worries - I may be off base here myself.  If I understand what you're trying to accomplish, and if I'm right about how it will work in your environment, here's what you do:

Step 1:  Set the sort order
Step 2:  Apply to all folders

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1namylnAuthor Commented:
I think this did it for me.  The user is currently on vacation until August 23rd.  I've applied the changes but they use an older CAD program and I don't know how to manipulate it.  Once they return I'll verify the changes worked.  Thanks for your help and patience.
Paul MacDonaldDirector, Information SystemsCommented:
You're very welcome and I hope it solves your problem.  Do let us know.
1namylnAuthor Commented:
Worked like a charm.  Thanks for your time and patience.
Paul MacDonaldDirector, Information SystemsCommented:
A pleasure.
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