Why Do I Have To Periodically Uninisall/Reinstall A Client

I have a Win 8.1 PC that loses connectivity to some of the network every 5-6 weeks or so.

To fix it, I wind up uninstalling and reinstalling the Client for Microsoft Networks Client (with two restarts).

Why do you think this might happen?
LVL 24
EirmanChief Operations ManagerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Scott CSenior EngineerCommented:
When you say some.  What does that mean exactly?  Some network shares...home drives...printers?

It's hard to say why it happens.   I guess some things you could try would be AV scan, new Windows user profile, maybe run diagnostics on the NIC.

You could try backing up the user's data, and reimaging the machine.  As a last resort, you could swap the machine if you have an extra one.

Does anything show up in the Event Viewer System logs when the connectivity issue happens?
EirmanChief Operations ManagerAuthor Commented:
When you say some.  What does that mean exactly?
Internet connectivity is never affected.
Shares from other PCs to this PC is never affected.
(I've never bothered looking at the Event Viewer).

Typically, a network share to one other PC on the network would disappear.
Simply restarting PCs is never enough to restore connectivity.
arnoldCommented:
Any Internet Security APP. Without seeing the event log it is impossible to say what might be causing the issue though you did not identify the cause.

I would suggest identifying the cause rather than repeatedly performing a repair.
netsh is a command line tool that can be use to reset winsock, tcp/stack

What is your setup like? Does it happen only on one client or on all similar windows 8.1 clients?
CompTIA Network+

Prepare for the CompTIA Network+ exam by learning how to troubleshoot, configure, and manage both wired and wireless networks.

Cris HannaSr IT Support EngineerCommented:
Are you setup in an AD domain or peer to peer?
EirmanChief Operations ManagerAuthor Commented:
I have a simple 4xPC (XP + Win8 + Win7 + Win7) wired home network using static IPs
The problem only occurs with the Win8 PC.
arnoldCommented:
Which system does the win 8 can no longer access when the reset is performed?
Check that system when the issue comes up to make sure it does not have a stale share session.
Computer management, shared, shares........

The repair you do when only some shares are impacted suggests the reboot after the change is what clears this issue.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
EirmanChief Operations ManagerAuthor Commented:
Thanks for sticking with this one arnold.

Which system does the win 8 can no longer access when the reset is performed?
The PC in question become invisible to other machines on the network,

Please refer to my earlier question which describes the same connectivity issue in detail (Different PC/OS).
http://www.experts-exchange.com/Networking/Windows_Networking/Q_28615609.html
arnoldCommented:
Does the system have Internet security, check event logs to see whether windows has implemented blocks following excessive ......
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Networking

From novice to tech pro — start learning today.