Avatar of Bob Alvarez
Bob Alvarez
Flag for United States of America asked on

SBS 2011 Shares Go Offline

Every few days or so the Shares and Redirected folders become unavailable to the users who had been logged on and were constantly accessing these same shares. Even from the sever when you go to Computer each share has a red X. I have to restart the server for the shares to become available once again.

On occasion when I logon to the server the desktop didn't load correctly, has a black background, and a quick message about not being able to connect to Windows Service without giving detail on which service. This also requires a restart.

I have removed WSUS because of an issue with it but that is the only change from the original setup. These problems started before this uninstall.

Nothing in the event log seem to stand out.
SBSStorageWindows Server 2008

Avatar of undefined
Last Comment
Bob Alvarez

8/22/2022 - Mon
SOLUTION
Casey Weaver

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
David Atkin

Hello,

Check your running processes to see if anything irregular is hogging resources.  By default SQL and Exchange will take as much RAM as possible.

If you're able to log into the server when it happens then I would check your auto start services as well as the resources.

Have you checked all the event logs?  DNS etc
Bob Alvarez

ASKER
Is it best to reinstall WSUS from the original SBS 2011 installation disk or download the most recent version from Microsoft Download?
ASKER CERTIFIED SOLUTION
David Atkin

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Bob Alvarez

ASKER
The DNS event log has no errors just a warning about waiting on AD about waiting on the snyc of the directory.

I do not see any services hogging resources except those mentioned which is normal.
Your help has saved me hundreds of hours of internet surfing.
fblack61
Bob Alvarez

ASKER
Looking at Services in the System event log I see system service like winmgmt and wuauserv hanging before others start hanging including Windows Update Service which terminated.
Bob Alvarez

ASKER
Attached is an extract from the system events. The beginning is right after a restart from the shares disconnecting. The end of the log is from when the update tried to run at night and caused the SharePoint messages to explode until the next morning when we restarted the server. They don't use SharePoint.
David Atkin

Hi can you check the attachment please.
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
Bob Alvarez

ASKER
Missed pressing the upload button last time.
System-Events-Extract.txt
SOLUTION
David Atkin

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
Bob Alvarez

ASKER
How do you disable SharePoint?
SOLUTION
David Atkin

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
Bob Alvarez

ASKER
BPA only lists warnings including one that says a WSUS GP is missing and a couple on Default Web SSL binding. The rest are less important.
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
David Atkin

Presuming that you don't have any other web sites in the server other than the default ones?

If you don't, can you run the Fix My Network Wizard from the SBS console and report back on the warnings / errors.  This should correct the IIS bindings.

Also, are your backups working ok?
Bob Alvarez

ASKER
First the good news... since disabling the SharePoint services that error has not returned.

When I went to reinstall WSUS it acted like it had not been installed and wanted to remove WSUS. I recalled having an error during the uninstall and manually completing the task. When I went ahead and let it try to uninstall it again had an error. This time I corrected the error and let it uninstall successfully.

When it uninstalled suddenly a number of updates were performed. I let it stay this way to see what would happen. No updates were applying and I still got my errors. I then went and installed WSUS. Most of my errors have now stopped except on Wednesday nights when it tried to do Windows updates it hangs the Update Service and my problem reoccurs.

So things are better but not corrected.
Bob Alvarez

ASKER
The server is back running without errors. I had to manually recreate GPO for WSUS and then run the Windows Update Fixit wizard. With the Disabling of SharePoint those errors are gone.
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.