I have a client that has a HP Pavilion TouchSmart 15-b129wm laptop that the keyboard is working properly. The F1-F12 keys seem to work but nothing else. I've updated all drivers and the BIOS and disabled the action keys mode from within the BIOS thinking the Fn key might be stuck on, but that didn't help. I'm not sure if the keyboard is bad or not so I thought I'd ask here before purchasing a new one. I did remove the keyboard to reset the ribbon cable for the keyboard. I've checked keyboard settings and "ease of use" settings to see if something might be shutting or locking the keyboard down.
Any help would greatly be appreciated.