Installing BES Express Server 5.04 on Windows 2012 - "The setup application cannot connect to the database server that you specified"

Hi guys,

I've started installing a BES express server on a Windows 2012 server. However, midway it comes up with an error ""The setup application cannot connect to the database server that you specified". I've attached a picture.

I've gone through this link: . I've checked everything on this link, other than the part where it says 'make sure field matches the BlackBerry Server Configuration tool on the Database Connectivity tab. If the value does not match, update the Database Connectivity tab within the BlackBerry Enterprise Server Configuration Tool'. I can't open the Bes Config tool as my installation isn't complete!

The BES Account I created has a mailbox and has the necessary permissions required. I don't understand what could be causing this.

I've attached some pictures. The problem is, I can't go forward as this error message completely halts everything and won't let me resume with the installation.

Any help would be fab guys

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Simon Butler (Sembee)ConsultantCommented:
Has the SQL Express actually installed on the server?

There should be no reason to change anything for a local installation unless you have something on the server blocking the connection.

5.0.4 installs an old version of SQL Express, you may want to check if it needs an update.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
YashyAuthor Commented:
Sorry for the late response.  I managed to get this sorted out. It was because the Dymanic port was not selected. I had selected 'Static Port'.

Either way, it won't do me any good as there is a CAL and SRP I need. Neither of which I have:(

Thanks for helping
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.