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Powerpoint 2013 with video will not play

Last Modified: 2015-09-02
We created a powerpoint presentation with a mp4 video inserted into the second slide.  I provided it to another user but the video does not display even though I also provided the file also which has .mov extension and plays fine in Quicktime.  Is there something else that needs to be done to embed the video, so no matter who it is provided to they have no issue with playing it
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