Powerpoint 2013 with video will not play

We created a powerpoint presentation with a mp4 video inserted into the second slide. I provided it to another user but the video does not display even though I also provided the file also which has .mov extension and plays fine in Quicktime. Is there something else that needs to be done to embed the video, so no matter who it is provided to they have no issue with playing it

Microsoft PowerPointMicrosoft Office

Last Comment

Peterson50

8/22/2022 - Mon

Ankit Pareek

8/11/2015

I think there are some mistakes in path. tell your friends to that re insert video again in file. Because its look like that your friend try to play video in Power point 2010 or lower version. QuickTime for 2007 not available so inserted video from 2013 power point will not able to play

So for 2010 or lower user of power point version they need to install third party multimedia program MCI to play video in PowerPoint 2007 or 2010 check what Microsoft says about it
https://support.microsoft.com/en-us/kb/266983

ASKER CERTIFIED SOLUTION

Echo_S

8/12/2015

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.

View this solution by signing up for a free trial.

Members can start a 7-Day free trial and enjoy unlimited access to the platform.

See Pricing Options

Start Free Trial

GET A PERSONALIZED SOLUTION

Ask your own question & get feedback from real experts

Find out why thousands trust the EE community with their toughest problems.

Peterson50