Microsoft Terminal Service

Hello there,

Can somebody please help me to understand the Microsoft license for Terminal Service. I want to buy a Microsoft server 2008R2 license and install its Terminal service for around 45 users,so they can connect to my server and run my software which I have implemented for them. Can somebody please guide me how much it will cost and from where I can buy.
Also I want to know are there any companies who are into Terminal service like  Microsoft's Terminal service.

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Norm DickinsonGuruCommented:
I would suggest contacting the sales engineering team at for all of your needs, as they will have the correct answer and likely stock every SKU you will need in one location.

This TechNet article has information on the licensing and also links to various other issues revolving around Terminal Services.

Also note that in Windows Server 2008 R2, Terminal Services was renamed Remote Desktop Services.
zolfAuthor Commented:
Thanks for your feedbacks. Ate there any other solutions of RDP in the market other then Microsoft.
Norm DickinsonGuruCommented:
Depending upon your needs, there are several alternatives out there. A simple one is found with or there are various solutions available from or as well. Once again the folks at CDW could probably answer many of your questions with specific costs and solutions to match your needs.
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Lee W, MVPTechnology and Business Process AdvisorCommented:
Since you are in the United Arab Emirates, most of us here won't know who can sell you the licenses... I'm not sure CDW would.  (Maybe, not sure if there aren't laws that make doing business for them in your country problematic).

As far as licensing, especially for you, my licensing disclaimer applies:
Licensing Disclaimer
License information provided here is "best efforts".  The comments of the respondents are based on interpretation of the license agreements and their knowledge of the particular laws and regulations in their geographic location.  Laws in your location may invalidate certain aspects of the license and/or licenses can change.  "They told me on Experts-Exchange" will not be a valid excuse in an audit.  You need to contact the license granting authority to confirm any advice offered here.

That said, the licensing as I understand it in the United States states:
you require Windows CALs AND Remote Desktop CALs - user or device depending on how you want to license (in most cases, User makes the most sense).  It's important to understand Microsoft does not license this per concurrent connection, they license PER HUMAN BEING or PER DEVICE.  If you have 100 human beings who will log in, but never more than 45, you still need 100 CALs!
zolfAuthor Commented:
Lee W,

Thanks for your comments.
you require Windows CALs AND Remote Desktop CALs

You mean I will need 1 Server 2008 R2 License, 45 Windows CAL license and 45 RDP license.Correct me if I am wrong??
zolfAuthor Commented:
Norm Dickinson

Thanks for your feedbacks.
Lee W, MVPTechnology and Business Process AdvisorCommented:
You mean I will need 1 Server 2008 R2 License, 45 Windows CAL license and 45 RDP license.

That is correct, assuming you have 45 users or devices you want to connect with - HOWEVER, you are better off buying the current version (2012 R2 server / 2012 CALs).  When purchased through a volume license program, you get access to previous versions so you can use 2008 if you want to, but you have the licenses and the right to eventually upgrade to 2012.
zolfAuthor Commented:
what is then difference between the 45 Windows CAL license and 45 RDP license. I was in the impression that I need to buy one server 2008 RS or 2012 license and 45 RDP license. Now what is this WIndows CAL use for??
Tony GiangrecoCommented:
To get information directly from Microsoft, call 1-800-426-9400 (select option 4), Monday through Friday, 6:00 A.M. to 5:30 P.M. (PST) to speak directly to a Microsoft licensing specialist.

First your server needs a Windows server license and user Cals. then you need RDS Cals for remote access. The server allows you to access it as the domain administrator, but to add user acces, you need those cals (licences).

I set this up on a 2008 server a few years ago and ran through the same process.

If you have an average number of users that will connect at one time, then I'd add 25% more and buy that number of licenses unless you want all 45 licenses available 24x7.

Here is the Microsoft contact info for your region of the world:
Dubai Internet City
Building No 8
Sheikh Zayed Road
P O Box 52244
Dubai, United Arab Emirates

Phone: +9714 391 7000
Fax: +9714 391 7001
Customer Support Lines:
UAE: (971) 4 391 7700
Oman: (968) 2 444 6487
Qatar: (974) 4 411 9418
Bahrain: (973) 800 00 94
Kuwait: (965) 2 243 1071

Hope this helps!

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David Johnson, CD, MVPOwnerCommented:
Every user/device that directly or indirectly access a server requires a CAL. RDP cals are on top of this.
zolfAuthor Commented:
thanks guys!!
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