Hello Experts, I have a client who uses a basic email service and outlook 2010. Every so often the user gets prompted for their credentials. I have gone into the email account settings and have retyped the password and have it checked to retain the password.
I also waited until the pop-up happens have have typed in the password and checked to save the password but the user continues to get the pop-up.
Does anyone know how to correct this?
Also, I have several users who have this same problem at the same site using the same email hosting service.