ITSupport444
asked on
CItrix 7.6 xenapp client screens freezing on applications
Hello,
We have an application that works fine, but then when the program opens up a message box, it freezes in Citrix and sometimes takes up to 3 minutes before I get the screen back.
We tried the application locally and there are no issues, so we know it is a Citrix issue.
In the citrix policy we have done the following: (see attachment).
Could anyone help us with the setting that would fix this?? We are using Windows Server 2012r2.
Here is the screenshot of the program with the message box sitting with a waiting status:
We have an application that works fine, but then when the program opens up a message box, it freezes in Citrix and sometimes takes up to 3 minutes before I get the screen back.
We tried the application locally and there are no issues, so we know it is a Citrix issue.
In the citrix policy we have done the following: (see attachment).
Could anyone help us with the setting that would fix this?? We are using Windows Server 2012r2.
Here is the screenshot of the program with the message box sitting with a waiting status:
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
What version of VBA - Visual Basic for Applications?
And, corresponding VBE.
If version 6, do you have Office 2010 installed on same server?