Can No Longer Drag and Drop From GMail to Word 2010

Until about a week ago, I could select, drag and drop text from my Goggle Apps GMail into a Word 2010 document.

I have tried the internet for a solution but no luck - hopefully, the EE guys can solve it.

Thanks,
BuddyJST3
BuddyJST3Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Wayne88Commented:
Try clicking a file with the left mouse button and hold then press the Escape key. Now try again.

Also check if you have a faulty keyboard/mouse button.
BuddyJST3Author Commented:
Wayne88,

Thanks for the comment and sorry for the delayed response.  Unfortunately, the solution did not solve the problem.

The good news is that users (as of last week) can once again copy/paste from Google Apps GMail to Word (2010).  I have no idea why the copy/paste started working again.  Google Apps Technical Support disavowed any knowledge of the problem - but, my bet is it was a Google problem that got fixed.

Thanks again,
BuddyJST3

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
BuddyJST3Author Commented:
Please read the solution - it explains the reason.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Google Apps

From novice to tech pro — start learning today.