GMartin
asked on
Facebook closes immediately when opened from desktop of iPhone 6
Hello and Good Evening Everyone,
I wish to help a friend who is having trouble opening Facebook from the desktop environment of her iPhone 6. Basically, when an attempt is made to open Facebook on the desktop, it will open and immediately close or disappear from the screen. Of possible technical and troubleshooting interest, Facebook will open and allow her to log in when it is accessed from the search results of Google. Unfortunately, I am not knowledgeable enough about iPhones to carry out any sort of troubleshooting strategies. As such, any suggestions or tips geared toward resolving this concern will be greatly appreciated.
Thank you
George
I wish to help a friend who is having trouble opening Facebook from the desktop environment of her iPhone 6. Basically, when an attempt is made to open Facebook on the desktop, it will open and immediately close or disappear from the screen. Of possible technical and troubleshooting interest, Facebook will open and allow her to log in when it is accessed from the search results of Google. Unfortunately, I am not knowledgeable enough about iPhones to carry out any sort of troubleshooting strategies. As such, any suggestions or tips geared toward resolving this concern will be greatly appreciated.
Thank you
George
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ASKER
Hello and Good Evening Everyone,
I am pleased to say this concern is now resolved as a result of using everyone's feedback. When my friend accessed the list of apps which was in need of updating, she did notice Facebook within the list. Once it was updated, the Facebook icon began to work again properly and without problems.
Thanks again.
George
I am pleased to say this concern is now resolved as a result of using everyone's feedback. When my friend accessed the list of apps which was in need of updating, she did notice Facebook within the list. Once it was updated, the Facebook icon began to work again properly and without problems.
Thanks again.
George
Glad to hear!
ASKER
Thank you so much for your suggestions. If it would not be too much trouble, could you provide the necessary steps needed to verify if Facebook is updated using the App Store of the iPhone?
George