Disappearing Shortcuts


We have a couple of users who's shortcuts keep disappearing from their desktops. Both Win7 machines.

Can't find the fault anywhere, any suggestions?
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Joe RudSystems AdministratorCommented:
This issue is likely due to the Windows System Maintenance (think back to the days of the old XP Desktop Cleanup Wizard).

The short version is that if there are any broken links (including shortcuts to files on mapped drives that briefly disconnect - such as when you first log in and drives haven't connected yet) then Windows 7 does you that "favor" of cleaning up these bad shortcuts.  Except it deletes ALL desktop shortcuts.  

The linked tutorial perhaps explains better, and covers how to turn this feature off.

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RayData AnalystCommented:
Had this happen to me recently as well and system maintenance was indeed the culprit.  Our system administrators won't turn this off without me having to jump through approval 'hoops', so I just made a folder on my desktop that has a copy of all of my shortcuts.  Should this ever happen again (only If I allow maintenance to run when my vpn is down or otherwise off the work network), I can restore them with copies.

Also note that ONE broken link won't cause this.  It take something like 3 or 4 (or more) broken links to cause windows to "help" you by deleting them.
you can backup the desktop folder when it's ok  : C:\Users\your name\Desktop
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Windows 7

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