We recently changed our ISP so of course we got a new WAN IP and Reverse Lookup. Ever since then we are unable to send email to any AOL client as the email hangs in our Exchange 2010 queue.
On AOL's site we have tested our reverse DNS and it comes back fine and tested with MXTOOLBOX and everything comes back fine as we are not Blacklisted there. We have filled out form after form with AOL and we get an email saying they will contact us but never do.
It has been two days now and when we call we can't get anywhere because they say we are not AOL customers. It is important for business purposes that we can send email. Does anyone else know a quicker way to resolve this? Some number not typically listed or other method?