We have a new user who has never logged onto the machine in his new office before. Our Windows 7 Enterprise machines are joined to our Windows domain. When he first entered his login credentials he was prompted to change his password, which is normal (we leave the box checked in ADUC "User must change password at first login). He changed his password but instead of getting logged on it asked him to log in. Normally it logs the user in after they change the password. Then he got the error "The User Profile Service service failed the logon. User profile cannot be loaded".
Two of us on our IT team can log in with no problem. When we look in Computer properties > User profiles we do not see one for him. But when we looked in C:\Users we saw several folders like "newguy.temp" etc. where "newguy" is this user's user name. We deleted all those folders and restarted the computer but we still see this error when the new user tries to log on.
All the procedures I have found on the Internet are for computers where the user already has a Windows profile. This user does not have one. I followed along with this procedure:
but in Regedit I don't see any profiles with .bak.