SCCM 2007 - Task Sequence for HP Elitebook Folio 9470M

Hi Guys,

Have an issue for a particular laptop when trying to load a task sequence image. The funny thing is we have imaged this notebook before and nothing has changed. The imaging process works for other laptops, just not this model.

here is the error when trying to load:

20150814-113755-resized-fix.jpg
Any assistance would be much appreciated.

Cheers
out2getyouAsked:
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Toni UranjekConsultant/TrainerCommented:
Did you "Clear last PXE advertisement" on this system?
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out2getyouAuthor Commented:
I did, it says "there is no record of a PXE advertisement for this computer. It may have been cleared or not run yet".
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Toni UranjekConsultant/TrainerCommented:
Is this computer marked as obsolete?
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out2getyouAuthor Commented:
Its just blank under Obsolete. It doesn't say Yes or No.. just blank.
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Toni UranjekConsultant/TrainerCommented:
Is this computer still reporting as active?
Did you restart WDS service?
Did you restart DHCP service?
Did you retsart SCCM server?
Did try to delete advertisement and re-advertise the deployment?
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out2getyouAuthor Commented:
Hi Toni,

Thanks for helping me out.

Is this computer still reporting as active?
It is just blank under Active

Did you restart WDS service?
Did you restart DHCP service?
Did you retsart SCCM server?

I restarted the whole server. Does that tick the boxes above?

Did try to delete advertisement and re-advertise the deployment?
This is the bit that I may need help with. I dont want to break the current image task sequence. Which advertisement are you talking about? I have done these for separate application packages but not images.
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Toni UranjekConsultant/TrainerCommented:
OK, then go to properties of the collection which has task sequence advertised and add direct membership rule for System Resource/Name and enter computer name in lowercase. You ight find two computers with the same name, add them both.
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out2getyouAuthor Commented:
Hi Toni,

I just had a look at the collection which I THINK is for the SOE, its called App - COMPANY SOE and has a group of computers in there but this particular machine isnt listed. Could this be the problem?
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Toni UranjekConsultant/TrainerCommented:
Of course, that is why I suggested that you add this computer directly in to collection.
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out2getyouAuthor Commented:
Let me add it and try again. Thanks mate! update shortly
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out2getyouAuthor Commented:
Hi Toni, out of curiosity, if the machines need to be part of this collection to image, how would we image new machines? that are not on the domain and have not been picked up by SCCM yet?
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Toni UranjekConsultant/TrainerCommented:
Enable support for Unknown computers or enter list of MAC addresses of new computers.

How to Enable Unknown Computer Support for Operating System Deployment
https://technet.microsoft.com/en-us/library/cc161877.aspx
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out2getyouAuthor Commented:
Hi Toni,

So looks like we already have Unknown computers support.
That PC is now listed in the App - COMPANY SOE collection but still does not boot from image.
Should I restart the server again?
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Toni UranjekConsultant/TrainerCommented:
Did you enter computername in lowecase? Did you find one or two computers with the same name?
You have to refresh the collection first. If it does not help you can try all already posted steps.

If you want to use Uknown computers, you should delete this computer first, because is already "known".
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out2getyouAuthor Commented:
I didn't enter a computer name - its a security group that's associated with this collection. So I just added the computer to the security group and it then appeared in the collection after 30 minutes. Ah right - good point I can delete it from SCCM. Should I delete it from AD or just SCCM? because after an  hour it will reappear in SCCM because of the auto discover in OU's
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Toni UranjekConsultant/TrainerCommented:
Collection can have multiple membership rules.
Keep your query based group rule and add another direct membership rule for this computer in lowercase.
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out2getyouAuthor Commented:
But if that works, does that mean im going to have to do this for every machine that does not image? would be easier to manage via security group. Or  is this just a test?
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Toni UranjekConsultant/TrainerCommented:
Just a test. ;)
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out2getyouAuthor Commented:
Hi Toni,

So I was able to image another laptop, same model, is a member of the SOE collection but the only differences from this one and the one that didnt work is this one that works yes for "Active", No for "Obsolete", Approved under "Approved", Yes under "Client". Where as the PC that doesnt work is blank for all of the columns except for N/A under "Approved and No under "Client".

Would this be the problem? if so how do we change it to active and No for obsolete etc.. ?

Also when I image a laptop, the old computer name stays the same after the image, any idea how to change it so its imaged with some generic name?
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Toni UranjekConsultant/TrainerCommented:
Both problems are solved with deploying images to Uknown computers.
Delete the problematic computer from SCCM and AD.
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Benjamin VoglarIT ProCommented:
Try this: Make new Collection and manually move the device into. Then deploy the task sequence to the collection.
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out2getyouAuthor Commented:
Thanks guys, will try this soon and let you know!
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out2getyouAuthor Commented:
Hi, this was a driver issue. resolved. thanks
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out2getyouAuthor Commented:
thanks
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