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HP B210e incompatible printhead message

I've got a low mileage HP B210e printer that was working just fine until yesterday. When turned on for the day, message popped up "Incompatible Printhead. The printhead installed is not intended for use with this printer or is damaged."
Per posts on HP forums, I have cleaned printhead and cart contacts, and have tried resetting printer, made no difference.
Any ideas?

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rindi

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rachmael

ASKER

Although printer does not get used heavily, and looks brand new, it is out of warranty. FYI, unlike many similar products, this one is actually made to be easily serviced at reasonable cost. I can get a new printhead for under $70, refurbed under $50. One lever to remove and reinstall. It is just that unit has run under 1400 pages lifetime, and that just does not seem to be a reasonable lifespan for a printhead. Since there are several outfits pushing refurbed heads for this and similar models, I figured that there must be some common point of failure on these that perhaps is an easy fix.

rindi

The problem is that the printhead, although the message you get says that's the cause of the error, is actually very unlikely to be the cause. At least on the canon printers I have seen that error on, it was the internal electronics that caused the error, and not the head, and you would have to change the electronics board. Those are usually much harder to get to and replace. Also on the canon printers the head could be replaced very easily, but getting to the electronics took hours, along with me covered in ink.

hdhondt

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