Backup exec 2012 jobs will not run

Last week my backup exec 2012 exceeded its disk space and would no longer run scheduled jobs. I received great feedback from the last Exchange expert who helped me however I ran into another issue.  List are the steps I have taken: I deleted the files and duplicates from my backup drive on the day the backup exceeded  capacity. I am in good standing because nothing will need to be restored this week. I ran the live update and restarted our 2008 R2 server. Hoping the issue would have been resolved I now see that the physical drive shows free space however the disk storage on BE2012 interface still shows  full. Also, error message The Server was unable to complete the requested operation.
 Data Access DataAccessBEServer
 QueryResourceContainerWO7DayProtection: caught an exception: Timeout expired.
 The timeout period elapsed prior to completion of the operation or the server is not responding. I am not familiar with BE2012 and have inherited tying to unscrew what has been screwed up before I arrived. Any help would be greatly appreciated.
bbass99Asked:
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Allan MartinsICT TechnicianCommented:
Seems to be a Bug. here is an KB from the Symantec website:

https://support.symantec.com/en_US/article.TECH188343.html

I still would suggest you to make sure you have the lastest updates on your BE installation. Also, rebooting the services (or even the server) would be recommended, specially you have cleaned some disk space and the BE is not able to update that information.

Cheers,
Allan
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bbass99Author Commented:
Allan the KB you recommended is for a different error message. I  restarted the server and the services and no changes. Also, cautionary dialogue boxes keep posting every 20 seconds or so.
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Allan MartinsICT TechnicianCommented:
bbass99, you are absolutly right. My bad...

So, assuming that you have already updated to the latest BE patch, and even updated the drivers for the loader, can you share the part of the BE Log where it shows the latest events?
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bbass99Author Commented:
Hey Allan, Well I'm running the Live update once again and will repeat the process . In terms of logs which log would you care to view?
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Rodney BarnhardtServer AdministratorCommented:
Although you deleted the files, there are hidden file that may exist which reference backups. Therefore, the system may not realize the backups have been deleted. You can force this view in the GUI. You could also have the folder show hidden files.

https://support.symantec.com/en_US/article.TECH179265.html

The best thing going forward is to set overwrite times to prevent this. I have a micro tutorial on how to do this:

http://www.experts-exchange.com/videos/519/Setting-the-Media-and-Overwrite-Protection-Levels-in-Backup-Exec-2012.html
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bbass99Author Commented:
I was able to locaet the hidden files and delete the storage which allowed the backup operations to work.
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