sccm 2012 subscription report will not save to file share

I have a report that I'm trying to setup a subscription so it will save it to a share location on a 2003 server. The subscription is setup to use an account that has access to the share. I can open the share by typing \\server\share in the explorer window.

But when I run the subscription I get an error:  A log on error occurred when attempting to access the file share. The user account or password is valid.

Now I can open the share with the account and create a file and folder.

What am I missing
rdefinoAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Toni UranjekConsultant/TrainerCommented:
User account: is it local or domain user account?
rdefinoAuthor Commented:
Domain account.
Toni UranjekConsultant/TrainerCommented:
Which account do you user for Reporting Services?
IT Pros Agree: AI and Machine Learning Key

We’d all like to think our company’s data is well protected, but when you ask IT professionals they admit the data probably is not as safe as it could be.

rdefinoAuthor Commented:
How can I verify the account? Where would I look?
Toni UranjekConsultant/TrainerCommented:
services.msc
rdefinoAuthor Commented:
I see sql server reporting services using the account reportserver. Looks like a built in sql account.
Toni UranjekConsultant/TrainerCommented:
OK, find Reporting Services Configuration Manager in your programs. First setting will display full name of service account.

If there isn't DOMAIN\ in front of username in services.msc, can you check if you have such local account in Computer Management?
rdefinoAuthor Commented:
That shows it's using the built in account "reportserver"

I check computer management and there is no local account.
Toni UranjekConsultant/TrainerCommented:
Which version of Reporting Services do you have installed?
rdefinoAuthor Commented:
standard edtion
11.0.3128.0
Toni UranjekConsultant/TrainerCommented:
This is 2012.

Reporting Services can run under these accounts:
Least-privileged Windows user account
NetworkService
LocalSystem
LocalService

Configure the Report Server Service Account
https://msdn.microsoft.com/en-us/library/ms160340(v=sql.110).aspx

If you would use local account you would likely have problems when running scheduled reports.

Run this command from command prompt: net user and paste results here, remove any security sensitive information.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
rdefinoAuthor Commented:
Ran thecommand output net user command.

Now we can run subscriptions for reports to email out, haven't setup any other subscription to save to a folder though.
Toni UranjekConsultant/TrainerCommented:
Thanks, mate.

I still do not get it where is your "reportserver" account coming from.
Reporting Services need Windows account (or built-in account to run) as explained in posted article.

Who set up your Reporting server, or better part of the question, who knows this account's password and what happens if you try to log on to files erver with its credentials?
rdefinoAuthor Commented:
I know we are talking about if this is an account problem. But I can run the subscription and save the report, so it does work fine.

Problem is, if I run the subscription again, it fails to save the file. So why does it work sometimes and most of the time it fails?

this is where I;m lost.
Toni UranjekConsultant/TrainerCommented:
If YOU run subscription again, or it runs scheduled?
Benjamin VoglarIT ProCommented:
Hi tofino. I Quickly read what are you talking with Toni.

I have a suggestion that is not by the book. Give the share everyone full control, just to test if the report will save on the share.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
SCCM

From novice to tech pro — start learning today.