Windows 10 Cortana not working

the microphone icon appears but when i click on it nothing happens
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Michael FowlerSolutions ConsultantCommented:
Where are you? Currently Cortana is only available in the USA, UK, France, Spain, Germany, Italy, and China although it is possible to get around this.
Gerwin Jansen, EE MVETopic Advisor Commented:
Try setting Country or Region to "United States" under the Region & Language setting.
samjudAuthor Commented:
I am running this in USA and my system is set to USA so its something else.
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Michael FowlerSolutions ConsultantCommented:
I assume you have a microphone attached to the PC and it is working with other apps (sorry but I have to ask).

If Yes, is Cortana enabled
go to the search box
When prompted to get started with Cortana, select I’m in.
When prompted to let Microsoft use your info, select I agree.
When prompted to turn on speech, inking, and typing personalization, select Yes.
When Cortana asks what she should call you, enter your name or nickname, and then select Use that.

Lastly during preview builds MS suggest ed the following steps if Cortana was not working

Go to Settings > Time & Language > Region & Language
Check the Country or region setting
Check the Windows display language (set as default) setting
Then go to Settings > System > Speech
Check the Spoken language setting
samjudAuthor Commented:
my microphone works and i did above still same issue
Michael FowlerSolutions ConsultantCommented:
OK, guessing now but here are some things to try

Go into settings>change sound card settings>recordings>choose your mic>go into levels and slide the volume to the needed level.
Open Windows Update and ensure all updates have been installed
Open Cortana>click on "Notebook"> then "Settings"> "Re-learn my voice"
After selecting the mic try asking a question, maybe Cortana is just waiting for your input
Lastly have you checked your speakers. The issue could be output rather than input
samjudAuthor Commented:
I checked the mic level its at 100% my speakers work fine
Jackie ManIT ManagerCommented:
Is it an upgrade or clean install of windows 10?
Thomas GrassiSystems AdministratorCommented:
Have you gone thru Speech recognition setup to test your speech.

I did that first then reset up Cortana and now works fine

bbaoIT ConsultantCommented:
first make sure the 'the microphone icon' you see on screen is Cortana's microphone icon. :)

then check below steps to enable Cortana. i know the article is actually for disabling Cortana, but it does show the options for you to double check enabling it. :)
samjudAuthor Commented:
this is a upgrade from win8 to win10 . i did the Speech recognition setup . when i click into the ask me anything box nothing happens
Thomas GrassiSystems AdministratorCommented:
When you click in the search box you should get a welcome message with your name
If you are not getting that then you do not have cortina setup

Jackie ManIT ManagerCommented:
From my Google search, there are numerous complaints for Cortana not working in an upgrade scenario like yours.

My wild guess is that it is a device driver or compatibility problem which is difficult to solve.
bbaoIT ConsultantCommented:
> this is a upgrade from win8 to win10

i would install W10 from scratch and restore only user data from previous backup. one truth about Windows from 16-bit 3.1 to 64-bit 10, a fresh install is always better than its upgraded install. :)

BTW, both your W8 and W10 are for the SAME 32-bit or 64-bit platform?

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