Office 365

Hello everyone

I want to add my new admin to our outlook 365 account and delete another user, how do we do that? Thank your
ItaliabellaAsked:
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Casey WeaverNetwork EngineerCommented:
Log into the portal and and add a new user as you normally would. As you create them, set their role to the admin level you want (most likely global admin). After this, you can go to users and search for the old user, select them, and on the right side, hit delete. Confirm their deletion. Their mailbox will sit for 30 days to allow recovery, and after that, it'll delete automatically.
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akbCommented:
You may want to delete the old user first so you can reallocate the license to the new user and save some $.
An alternative is to leave the existing user and rename them and set their admin role.
This way the new user will have access to the old user's emails - may be appropriate if new user is taking over from old one. If this is the case you can also add the old user's email address to the new user's account so they receive email addressed to the old user.
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ItaliabellaAuthor Commented:
Great explanación. What is is going to happen to the mailbox of the user I will delete? Can I back those email in case I need them sometime later
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akbCommented:
If you are using Outlook you can backup the email by creating a local (off-line) PST file and copy the email to that.
Another way would be to attach the old user's account to someone else's Outlook, create a folder and copy the email to the new folder.
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ItaliabellaAuthor Commented:
thank you everyone for your help.

I have another issue within office 365 and precisely with Goggle Drive I will post it in here and I will also open a new questions so everyone can get the deserved points...

Problem:
When the user login in Google Drive and he tries to open all his excel spread sheet using Chrome browser. The spreadsheet opens but he cannot edit the document. If he use internet explored the problem doesn’t exist and he can open the excel spreadsheet and is able to edit it without any problem.
If he tries to open the same document form another computer he is also successful. I tried to reset to default completely the Chrome browser but it didn’t solve the problem.
Basically the menu in the excel document is gray out like is that user has no permission/rights to edit that document.
Have anyone seeing this issue before. How can I solve this issue please?
Thank you very much for your help
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ItaliabellaAuthor Commented:
thank you everyone.
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