A 3rd party made Access database "stops working" once a command to generate a report is clicked on the UI

What is the overall process of trying to reverse engineer this database to make it so that if you insert a date "8/15/15" then it will pull from the table.  This program used to work and now every time you try to input any date it crashes saying that microsoft access has stopped working.
Jeremy GohmanNetwork EngineerAsked:
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Jeffrey CoachmanMIS LiasonCommented:
What has changed since the last time this worked?

Try the usual:
Run the compact/repair utility
Then re-test
If the issue still persists ,...then create a new blank database an import all the objects, ....then retest.

Cant say much more unless we know more about this system,..or you post a simple sample db with an explanation.


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If this is a "packaged" product, you might be able to resolve the problem by reinstalling it.  Just make sure that you are not going to lose any data.  The app should be separated into FE/BE but make absolutely certain that the BE is backed up before attempting a reinstall.
Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
Also be sure your Office and Windows installations are fully up to date. Often a botched/faulty install will cause issues like this.

Also, if by "3rd Party" you mean a commercial program, then you might consider contacting the manufacturer of the software. They may have a very simple fix for you.
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Jeremy GohmanNetwork EngineerAuthor Commented:
Compact repair doesn't work.  What are the odds that this database is too large.  There are several tables containing 60000 plus records.  I'm wondering if this dataset is too large or if there is bad data that is causing this... Pat this is considered an unpackaged item
Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
Hard to say about being too big, but you can view the size by locating the db on disc. 2gb is the max size since Access 2000. "several tables containing 60000 plus records" is really not that large, but of course your reporting application could be choking on that number. Hard to say without knowing more about it.
Jeremy GohmanNetwork EngineerAuthor Commented:
Sorry for the misunderstanding and broad question. A new database was sent over from the 3rd party and is working now.
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