Windows 7 Installation failure - CD/DVD drivers missing

I am trying to install Win7 Pro onto a system (Lenovo M90p).  I am NOT using a USB drive, but an internal SATA (I believe) drive.  The system boots from the disk fine, but once setup starts it says:

CD / DVD drivers are missing, please insert media with the drivers.

I tried a second disk with the same results, I also reset the BIOS to factory defaults.

Any ideas?
LVL 23
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Try setting AHCI to Compatibility Mode in BIOS to get Windows 7 installed. That has worked a number of times.

Are you using your own Windows 7 or the Lenovo Recovery DVD's?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Michael FowlerSolutions ConsultantCommented:
The windows support article suggests a number of causes for this issue

The CD/DVD drive may not be compatible with Windows 7 or Windows Vista
The CD/DVD media may be damaged or dirty
The CD/DVD drive may not be compatible with the Microsoft AHCI driver (msahci.sys)

Since you have already tried a 2nd disc it is probably not a damaged/dirty disc and so you could try
1/ Using another CD/DVD drive
2/ Disabling AHCI mode for your disk controller in the BIOS

Personally I would lean towards option 1 if you can. Another option here would be to install from a USB drive. The following link has the MS tool for creating a bootable USB
savoneAuthor Commented:
I worked around it by actually installing via a USB thumb drive. I appreciate the answers.
JohnBusiness Consultant (Owner)Commented:
@savone - Thanks for the update and I was happy to help.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.