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Unable to delete emails in OWA Exchange 2010
hi,
Environment: Server 2008 R2 SP1 and Single Exchange 2010 SP3 Roll up 10
All users are having issue deleting emails from OWA. When they try to delete it I am getting an error message they are getting error message
The action you tried to perform couldn't be completed because there's a configuration problem on the server. If the problem continues, contact your helpdesk.
The entire error report is listed below: Hide Report
The action you tried to perform couldn't be completed because there's a configuration problem on the server. If the problem continues, contact your helpdesk.
and when I check event viewer and found the error message
Outlook Web App couldn't connect Exchange Web Services due to a configuration error. Response code = "null, webException.Status = SendFailure".
I googled around and of people said it is a binding error message. What do I check in Binding. I compared with Other clients Exchange server who don't have this issue and they are identical.
Can you please help me fix this issue?
Environment: Server 2008 R2 SP1 and Single Exchange 2010 SP3 Roll up 10
All users are having issue deleting emails from OWA. When they try to delete it I am getting an error message they are getting error message
The action you tried to perform couldn't be completed because there's a configuration problem on the server. If the problem continues, contact your helpdesk.
The entire error report is listed below: Hide Report
The action you tried to perform couldn't be completed because there's a configuration problem on the server. If the problem continues, contact your helpdesk.
and when I check event viewer and found the error message
Outlook Web App couldn't connect Exchange Web Services due to a configuration error. Response code = "null, webException.Status = SendFailure".
I googled around and of people said it is a binding error message. What do I check in Binding. I compared with Other clients Exchange server who don't have this issue and they are identical.
Can you please help me fix this issue?
ExchangeEmail ServersMicrosoft Server OS
Last Comment
ukitsme
To fix this issue do the following things.
Go to c:\inetpub\wwwroot
Make a copy of web.config file
Open the original web.config file with notepad.
Search for childonly="false"
change the "false" to "true" and save the file.
Restart the IIS service.
Go to IIS -> Default Web Site -> EWS -> Authentication -> Windows Authentication should be "Enabled"
Go to c:\inetpub\wwwroot
Make a copy of web.config file
Open the original web.config file with notepad.
Search for childonly="false"
change the "false" to "true" and save the file.
Restart the IIS service.
Go to IIS -> Default Web Site -> EWS -> Authentication -> Windows Authentication should be "Enabled"
Here is a similar thread
https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_28255257.html
https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_28255257.html
Your help has saved me hundreds of hours of internet surfing.
fblack61
ASKER
ASKER
hi Sunit P Mehta,
I didn't find web.config file in C:\inetpub\wwwroot.
please check the screen shot
I didn't find web.config file in C:\inetpub\wwwroot.
please check the screen shot
ASKER
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Navigate to this directory. You may try Start > Run and paste %windir%\system32\inetsrv\
ASKER
Don't have a copy of Web.config over there either.
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<drive>\Program Files\Microsoft\Exchange Server\<version>\ClientAcc
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There is no fix for it at this stage
If yes you have to remove it.
Open IIS manager --> Right click "Default web site"--> click "Edit bindings"
It will be like the attached one
EE1.png