Hi all. A co-worker asked me to look at their kid's laptop.
The model number is posted in the title.
When I run Speccy, I can see the CPU temp is 100+ degrees Celsius.
This is clearly causing the computer to slow to a crawl and power off at points.
The other temps are fine.
I noticed the (only) fan would only spin for a second when powering up and that was it.
I thought it was dust that was causing the issue. I cleaned it out and it didn't help.
I then replaced the entire fan/heatsink and reapplied thermal compound but it's still not helping.
I checked the (limited) BIOS settings but can't find anything out of the ordinary.
I'm now at a complete loss as to what's causing the issue and how to resolve it.
It's a decent laptop and it'd be very unfortunate to say it should be tossed in the trash.
Why isn't the fan working?