Office 365 Auto repsonses solution.

Hello Experts.
Do you have any advice what 3rd party software out there would enable us to configure auto responses with Office 365?
We have/had an onsite premise Exchange server that was running Exclaimer but unsure what teh cloud solution would be .
Thanks.
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unrealone1Asked:
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Vasil Michev (MVP)Commented:
Exclaimer has a O365 solution as well, try it.
unrealone1Author Commented:
Hi , they dont have an autoresponder solution yet.
Mark GalvinManaging Director / Principal ConsultantCommented:
Hi

Can you provide more details please?

I have one client using Office 365 and when users email their IT Support mailbox, which is a full mailbox, an auto reply is sent (each time) thanking the user etc.

Is that the kind of response you need or something else?

Thanks
Mark
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unrealone1Author Commented:
Yes, that's exactly what we're looking for. Is there any chance you could give us some details on how you got it to work?
Mark GalvinManaging Director / Principal ConsultantCommented:
Sure.

So first of all the client's IT Support mailbox is a full mailbox. Second, each person that edits rules for the mailbox needs to have a second mail profile set up to connect Outlook directly to the Support mailbox (you can set that up using my article here )

Once logged onto the mailbox that the reply is going to come from you need to set up a new rule. Here is a screen shot of the rule my client uses:
1.JPGHere is the the template email:
2.JPGThe client has some exceptions to stop mail looping.

Save the rule and close Outlook. Send a test email and you should get the reply.

Hope that helps
Mark

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unrealone1Author Commented:
Awesome. Thankyou Mark, this solution sorted out problem.
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